May 6, 2025
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Kate Udalova
I spent years in marketing before moving into L&D, and here’s what I’ve learned: most L&D teams use marketing too late.
They create learning first — then try to drive engagement.
But real marketing thinking doesn’t start with “How do we promote this course?”
It starts with “What do people already need and actively seek out?”
❗️ When marketing principles shape learning design, you don’t need big promo campaigns. People engage because learning fits into their world.
L&D doesn’t need more promotion. It needs better problem discovery, smarter design, and real demand testing.
I put together a PDF with practical ways to make learning stick (without selling it). Feel free to download it and use these insights in your own learning strategy.
Real marketing isn’t about making things look good — it’s about positioning them so they fit naturally into people’s lives.
Microlearning works the same way.
When it’s designed well, you don’t have to convince people to engage with it. It just shows up when they need it.
✅ 1. Design for Demand, Not Engagement
Bad Example: A company builds a 3-hour “Communication Skills” course and struggles to get employees to complete it. They try to boost engagement with a marketing campaign.
Good Example: Instead, they break it into short, targeted microlearning moments, triggered right before employees have a difficult conversation.
What changed? Now, learning is positioned as a just-in-time solution, not a time-consuming event employees need to be convinced to attend.
💡 Actionable takeaway: Before building training, check where employees are already struggling. Look at Slack messages, support tickets, or KPI gaps. If no one is actively seeking answers, marketing won’t fix it.
✅ 2. Make Learning Impossible to Ignore
Bad Example: A leadership program that requires managers to log in, complete self-paced courses, and pass quizzes. Completion rates drop after week one.
Good Example: Instead, new managers receive a 3-minute 7taps microlearning piece on giving feedback delivered directly in MS Teams — right before their next performance conversation.
What changed? Learning now meets them at the exact moment they need it, rather than sitting in an LMS waiting to be accessed.
💡 Actionable takeaway: If learning isn’t where work happens, it won’t get used. With 7taps, you can deliver microlearning directly inside Slack, MS Teams, email, or QR codes — so employees get what they need, exactly when they need it.
✅ 3. Reinforce Learning Over Time, Not in One Sitting
Bad Example: A sales team gets a one-time, full-day training on handling objections. A month later, they forget most of it.
Good Example: Instead, after a lost deal, they get:
1️⃣ An instant 7taps microlearning tip on handling objections.
2️⃣ A follow-up challenge three days later to reinforce learning.
3️⃣ A role-play scenario one week later to practice in context.
What changed? Instead of a one-time “event,” learning is spaced and reinforced when it’s most useful.
💡 Actionable takeaway: Microlearning isn’t just about “shorter” content. It’s about delivering learning in pieces over time, so it sticks.
Great marketing can increase visibility, spark curiosity, and drive initial engagement.
But if learning isn’t useful, timely, or easy to apply, even the best promotional efforts won’t keep employees coming back.
But when learning is positioned as an everyday tool — immediate, relevant, and embedded into the workflow — it doesn’t just get engagement. It gets used.
And that’s exactly why companies use 7taps — to deliver microlearning that fits seamlessly into the flow of work, making learning frictionless and impossible to ignore.
📌 7taps makes learning show up exactly when it’s needed — inside Slack, MS Teams, email, or even via QR codes.
📌 7taps delivers bite-sized lessons employees can consume in under a minute — so they don’t have to “make time” for learning.
📌 7taps enables continuous reinforcement, making learning a habit, not a one-time activity.
Good promotion gets people to check it out. Good design and frictionless experince makes them come back.
Got clarity? Great. Now open 7taps and bring it to life.
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