Partner and customer training

Partner training without LMS accounts.

Give dealers, franchisees, customers and members one-tap access to product and service training. Build short, phone-first courses or turn existing files into training, then deliver it through the device and channel the audience already has.

No accounts to issue
Learning Space
Your brand

Train the network without owning its credentials.

Partners open the course directly, with no account issued and no seat in your systems. Keep everything you send in one branded place, and choose the reporting level that fits the relationship and the channel.

Share one link

Use a dealer newsletter, franchise group chat, member email or QR code in the place the network already follows.

Keep courses together

Learning Space gives the audience one branded place to find current training, using a one-time email code instead of another password.

See network activity

Review results by partner group, dealer or region, and by person where the delivery method carries identity.

Customer results

Product training opens

at GROWMARK
8% → 19%
opens for product training delivered by 7taps to 700 fuel-delivery drivers across 229 member cooperatives, and 90% of the people who opened it completed it.

Satisfaction

at Geisinger
98.3%
satisfaction from affiliate clinics trained without credentials in the health system.

Partner network

at SquareTrade
22 partners
reaches an agent network it puts at more than 20,000 people, in 14 languages, through QR codes in newsletters and lunchroom posters.

Built for every audience beyond the company boundary.

Dealers and distributors.

Keep product launches, sales knowledge and service procedures close to the equipment or the customer conversation. Wirtgen runs its dealer training as WeBits, a public branded hub for about 1,000 technicians, where views went from 4,800 to 7,000 in three months.

Franchisees.

Distribute launch, operational and safety training consistently across independently managed locations. Husse trains franchisees and distributors worldwide. Across 24 of its companies surveyed, not having to install an app was ranked the single biggest advantage.

Contractors and agents.

Reach people who sell or service on your behalf but are not on your payroll. Aptive Environmental delivers eight short modules by text to contract sales reps who have no LMS access and are not paid for training time, and doubled its engagement rate to 34%.

Customers and members.

Turn complex guidance, member education and certification preparation into short courses that open from the communications people already receive. The European Hematology Association puts it plainly: “We like to provide learning opportunities to our learners without dragging them into an LMS.”

Time-to-Trained

Your product launched. The network still has to learn it.

Deliver training while the launch is still current and see which dealers, regions or partner groups have opened and completed it, without waiting for LMS accounts to be issued. Every dealer, every region, one standard, each in their own language.

Partner training questions.

Can we track completion for people who are not our employees?

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Yes. Results can roll up by dealer, region or partner group. Individual reporting is available where the delivery method carries identity, such as email or Learner SSO.

Do partners need LMS accounts or an app?

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No. A course can open from a direct link or QR code in the browser, on a device the partner already has. Learning Space gives the audience one place to find current training without a conventional password.

Can the experience use our brand?

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Yes. 7taps supports custom branding and custom-domain options for teams that need the audience to see their organization rather than a separate training vendor. Wirtgen runs its dealer training as WeBits on its public site.

Is this extended enterprise training?

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Yes. Extended enterprise training is the industry term for training people outside your organization, including dealers, franchisees, members and customers, without giving each person an employee LMS account.

Can we use 7taps for member education or certification preparation?

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Yes. Short courses can deliver member education, product knowledge and certification preparation through the communications the audience already receives.

Bring your network.

We’ll map the audience, delivery channels, reporting level and first partner training campaign.

Book a demo